Your Rights and Choices as a CustomerThe CCPA provides California residents with specific rights regarding their personal information. If you are a customer and a California resident, this section describes your CCPA rights and how to exercise them.
Right of Access to InformationYou have the right to request information about our collection and use of your personal information over the past 12 months. Once we verify your request, we will disclose to you: The categories of personal information we collected about you. The categories of sources for the personal information we collected about you. Our business purpose for collecting and/or sharing that personal information. The categories of third parties with whom we share that personal information. The specific pieces of personal information we collected about you (also known as data portability)
Right to DeletionYou have the right to request that we delete any of your personal information that we collected from you, subject to certain exceptions. Once we verify your request, we will delete your personal information from our records and direct our service providers to do the same. Certain exceptions apply, such as being necessary to complete our contract with you, protect the security of RMF Salesibyl’s services, or comply with legal requirements.
Right of Non-Discrimination under CCPAYou have the right not to be discriminated against for exercising any of your CCPA rights. You should feel free to exercise any of these rights knowing that we will not not:
Exercising Your Access, Data Portability, and Deletion RightsMany common tasks, such as viewing or deleting account data and managing user accounts can be done immediately by you or your company’s RMF Salesibyl Administrator where applicable and allowed inside our Product. RMF does not sell customer information from the use of its services, and customers may opt out of analytics cookies on RMF Salesibyl websites. For other access, data portability, and deletion requests, email us directly at email@example.com.
Response Timing and FormatOur goal is to respond to every request within 45 days of its receipt. If we need more time (up to 90 days), we will explain the reason and extension period in writing. If you have an account with us, we will respond to the email account on file. If you do not have an account with us, we will respond by mail or email, at your option.
Information We CollectThe table below summarizes the categories of information that RMF collects, and the subset of that information that we share for a business purpose:
|CCPA Category||Examples||Collected||Shared for Business Purpose||Sold|
|Identifiers||A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.||YES||YES||NO|
|Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))||A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.||YES||YES||NO|
|Protected classification characteristics under California or federal law||Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).||NO||N/A||N/A|
|Commercial information||Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.||NO||N/A||N/A|
|Biometric information||Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.||NO||N/A||N/A|
|Internet or other similar network activity||Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.||YES||YES||YES
(Google Analytics only)
|Geolocation data||Physical location or movements.||YES||YES||NO|
|Sensory data||Audio, electronic, visual, thermal, olfactory, or similar information.||YES||YES||NO|
|Professional or employment-related information||Current or past job history or performance evaluations.||NO||N/A||N/A|
|Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99))||Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.||NO||N/A||N/A|
|Inferences drawn from other personal information||Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.||NO||N/A||N/A|
Use of Personal InformationWe use and/or disclose the personal information we collect for one or more of the following business purposes:
Sharing Personal InformationWe may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter into a contract that describes the purpose and requires the third party to both keep your personal information confidential and not use it for any purpose except performing the contract. In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose: Identifiers, California Customer Records personal information categories, Internet or other similar network activity, Geolocation data, and Sensory data.
California Service Provider StatementRMF does not retain, use, or disclose personal information of customers for any purpose other than for the specific purpose of performing the services specified in the contract for the business, or as otherwise permitted by the California Consumer Privacy Act or with the consent procedures identified herein.